Date: Sat, 29 Jun 2002 00:51:02 +0300 (EEST)
From: Jaakko Hyvätti <...>
To: <service@...>
Subject: Hauppauge DVB-C PCI-Karte defective
Dear Sirs,
about a month ago I ordered and received the Hauppauge DVB-C PCI-card.
The details of the order are at the end of this email. The packet was in
good conditiond and there was no damage to it, everything seemed to be in
excellent condition.
When I installed the Windows software, the data application would not
run. It gives an error message:
Frontend.Init not successful
Closing Data Application
[OK]
After clicking OK the data application window flashes on screen and then
disappears. The DVB TV&radio application starts, but does not display
anything.
In Linux, I can see more detailed debug information, and it seems like
the VES1820 chip on board is defective. At least Ralph Metzler, the
author of DVB card drivers on linux, thinks so. A more detailed
correspondence on the linux-dvb mailing list I have attached below should
have all the details.
How do I obtain a replacement for the board?
Thank you for your help
Jaakko Hyvätti
Date: Fri, 28 Jun 2002 03:37:57 +0300 (EEST)
From: Jaakko Hyvätti <...>
To: <linux-dvb@...>
Subject: [linux-dvb] Hauppage WinTV DVB-c, ves1820 not recognized
Hi all,
About a month ago I ordered a Hauppage WinTV DVB-c card from
satland-shop.de. I did not get it to work then, and I had not much time
to play with it, but now after trying everything else, including windows
software on cd/from web/from Hauppage/from Technotrend, I grabbed the
latest NEWSTRUCT CVS and tried it. By inserting some debug into
ves1820_attach (below), I found that the i2c addresses that the ves1820 is
supposed to have, 0x09, do not exist..? I am compiling with
linux-2.4.19-rc1.
DVB/driver/frontend/ves1820.c:...
static
int ves1820_attach (struct dvb_i2c_bus *i2c)
{
#if 0
int reg1;
dprintk("ves1820_attach: about to read reg\n");
reg1 = ves1820_readreg (i2c, 0x1a);
dprintk("ves1820_attach: reg 0x1a == 0x%02x\n", reg1);
if ((reg1 & 0xf0) != 0x70)
return -ENODEV;
#else
/* Try to find the ves1820 */
int i, reg1;
for (i = 0; i < 0x7f; i++) {
reg1 = ves1820_readreg_addr (i2c, i, 0x1a);
dprintk("ves1820_attach: addr 0x%02x reg 0x1a == 0x%02x\n", i, reg1);
}
return -ENODEV;
#endif
dvb_register_frontend (ves1820_ioctl, i2c, NULL, &ves1820_info);
return 0;
}
(Okay, ves1820_readreg_addr just fills in the addr: field in request
structures instead of the default 0x09.)
For addresses 0x00..0x4f, 0x58..0x61, 0x63.. I get the readreg error:
Jun 28 02:53:17 pupu kernel: saa7146_core.o: master_xfer called, num:2
Jun 28 02:53:17 pupu last message repeated 6 times
Jun 28 02:53:17 pupu kernel: ves1820_readreg_addr: readreg error (ret == -121)
Jun 28 02:53:17 pupu kernel: ves1820_attach: addr 0x01 reg 0x1a == 0x00
For 0x50..0x57 I get the following:
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x50 reg 0x1a == 0x02
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x51 reg 0x1a == 0xff
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x52 reg 0x1a == 0xff
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x53 reg 0x1a == 0xff
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x54 reg 0x1a == 0xff
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x55 reg 0x1a == 0xff
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x56 reg 0x1a == 0xff
Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x57 reg 0x1a == 0xff
And 0x62 is the tuner, as expected I guess.
In windows software the data application whines about not being able to
init frontend. Might be the same problem? Board defective? Any idea
what might be wrong?
An image of the board is at http://www.iki.fi/hyvatti/hauppage.jpg .
This is what texts can be seen on board:
***Printed board text:
CAB-DVB Rev.: 2.1
***Sticker on printed board:
13601404 140401900061
***Stickers on RF casing:
HAUPPAGE
TDBE2-031A
TDBE2-031A
003013A
***Printed board texts on solder side:
BTI ML-1
94V-0
3900
***Sticker on solder side:
SN 2023491102900061
MAC 00D05C1F22E3
***Chips:
Philips
SAA 7146A H
CD0155.00
ktD0038V3
Philips VISTA
VES1820-
Y18089.Y1
KSX0045 A
DVB-C 27294A
COMATLAS
Texas Instruments DSP
TMX320AV7111GFN
CD-9927-3
9119435
1
CY7C024AV-
25AC 0016
F 04 614391
HYUNDAI KOREA
HY57V161610D
0006A TC-8
Mitsh.
M5M4V18165DTP
JAPAN 90974B05-6S
Texas Instruments
O3DLFET
320AD80C
etc. some buffers and opamps..
--
Foreca Ltd Jaakko.Hyvatti@foreca.com
Pursimiehenkatu 29-31 B, FIN-00150 Helsinki, Finland http://www.foreca.com
--
Jaakko.Hyvatti@iki.fi http://www.iki.fi/hyvatti/ +358 40 5011222
echo 'movl $36,%eax;int $128;movl $0,%ebx;movl $1,%eax;int $128'|as -o/bin/sync
Date: Fri, 28 Jun 2002 15:33:54 +0200
From: Ralph Metzler <...>
To: Jaakko Hyvätti <...>
Cc: <linux-dvb@...>
Subject: [linux-dvb] Hauppage WinTV DVB-c, ves1820 not recognized
Jaakko Hyvättiwrites:
[...]
> Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x56 reg 0x1a == 0xff
> Jun 28 02:53:37 pupu kernel: ves1820_attach: addr 0x57 reg 0x1a == 0xff
>
> And 0x62 is the tuner, as expected I guess.
>
> In windows software the data application whines about not being able to
> init frontend. Might be the same problem? Board defective? Any idea
> what might be wrong?
Yes, that sounds like it is the same problem as in Windows. The
VES1820 is part of the frontend.
It really looks like the VES1820 on your board is defective.
Ralph
From: "SATLAND" <service@...>
To: Jaakko Hyvätti <...>
Subject: AW: Hauppauge DVB-C PCI-Karte defective
Date: Mon, 1 Jul 2002 16:40:30 +0200
Hello,
we contact Hauppauge to find out if there is any service facility in
Finland. But we haven't got a reply yet.
If there is no other possibility, please return the DVB-C board to us, we
will exchange it.
We inform you as soon as we got an answer from Hauppauge.
Best regards / Mit freundlichem Gruss
H. Ailland
SATLAND Elektronik Versand GmbH
phone +49 4321-929955
fax +49 4321-929956
Full website: www.satland.de
direct shop: www.satland-shop.de (sorry, only in German language at the
moment)
Date: Thu, 4 Jul 2002 07:22:34 +0300 (EEST)
From: Jaakko Hyvätti <...>
To: SATLAND <service@...>
Subject: AW: Hauppauge DVB-C PCI-Karte defective
Hello,
Any word on this yet?
Regards,
Jaakko Hyvätti
On Mon, 1 Jul 2002, SATLAND wrote:
> we contact Hauppauge to find out if there is any service facility in
> Finland. But we haven't got a reply yet.
> If there is no other possibility, please return the DVB-C board to us, we
> will exchange it.
>
> We inform you as soon as we got an answer from Hauppauge.
>
> Best regards / Mit freundlichem Gruss
> H. Ailland
--
Foreca Ltd Jaakko.Hyvatti@foreca.com
Pursimiehenkatu 29-31 B, FIN-00150 Helsinki, Finland http://www.foreca.com
From: "SATLAND" <service@...>
To: Jaakko Hyvätti <...>
Subject: AW: Hauppauge DVB-C PCI-Karte defective
Date: Thu, 4 Jul 2002 08:07:21 +0200
Hello,
no, unfortunately we got no answer. Please return the card to us, so that we
can exchange it.
Best regards / Mit freundlichem Gruss
H. Ailland
SATLAND Elektronik Versand GmbH
phone +49 4321-929955
fax +49 4321-929956
Full website: www.satland.de
direct shop: www.satland-shop.de (sorry, only in German language at the
moment)
Date: Thu, 4 Jul 2002 16:09:10 +0300 (EEST)
From: Jaakko Hyvätti <...>
To: SATLAND <service@...>
bcc: =?ISO-8859-1?Q?Lulu_Hyv=E4tti?= <lulu.hyvatti@foreca.com>
Subject: AW: Hauppauge DVB-C PCI-Karte defective
I have now sent the card back to the address:
SATLAND
Plöner Str. 76
D-24534 Neumünster
Deutschland
Thanks.
Jaakko Hyvätti
On Thu, 4 Jul 2002, SATLAND wrote:
> no, unfortunately we got no answer. Please return the card to us, so that we
> can exchange it.
>
> Best regards / Mit freundlichem Gruss
> H. Ailland
--
Foreca Ltd Jaakko.Hyvatti@foreca.com
Pursimiehenkatu 29-31 B, FIN-00150 Helsinki, Finland http://www.foreca.com
Date: Thu, 11 Jul 2002 07:06:25 +0300 (EEST)
From: Jaakko Hyvätti <...>
To: SATLAND <service@...>
Subject: AW: Hauppauge DVB-C PCI-Karte defective
Hello.
Have you received the card and are there any news on replacement?
Thanks.
Jaakko
From: "SATLAND" <service@...>
To: Jaakko Hyvätti <...>
Subject: AW: Hauppauge DVB-C PCI-Karte defective
Date: Thu, 11 Jul 2002 08:47:58 +0200
Hello,
yes, we have received the card in good condition. A new one is on its way.
Best regards / Mit freundlichem Gruss
H. Ailland
SATLAND Elektronik Versand GmbH
phone +49 4321-929955
fax +49 4321-929956
Full website: www.satland.de
direct shop: www.satland-shop.de (sorry, only in German language at the
moment)
The story continues with the second card..